Understanding and Resolving Error APP-PO-14160: Document Action Not Completed Successfully

To resolve the APP-PO-14160 error, follow these diagnostic steps:

: Search for the error code along with your specific version of EBS. Many instances of this error are documented in MOS notes like Doc ID 1309940.1 , which provides specific data fix scripts for common causes.

: You are trying to perform an action (like cancelling) on a document that is in a status (like "Incomplete" or "Requires Reapproval") that doesn't allow that specific action.

: In some versions of Oracle EBS, this error is a known bug (e.g., related to Blanket Releases). Oracle often addresses these through specific patches, such as those mentioned in MOS Note: 1912083.1 . Troubleshooting Steps

: If the issue persists, your system administrator may need to apply a patch or run a diagnostic script to identify and repair orphaned records in the database. Summary Table Error Code Primary Action Involved Likely Solution APP-PO-14160 Cancel, Close, Approve Check GL account status or apply Oracle patch. APP-14016 General Control Action Verify document status is compatible with action. APP-14230 GL Date Entry Ensure date falls within an open GL period.

: If the charge account associated with the PO lines has been disabled or is inactive in the General Ledger (GL), the system will prevent further document actions.

: Issues often arise when the PO originated from an internal requisition, and there is a mismatch between the line_location_id and the request lines.

: If the PO is tied to a requisition, check that the line_location_id correctly maps between the PO and the requisition lines.

When working with Oracle E-Business Suite (EBS) or related Oracle Applications, encountering the error can bring critical procurement workflows to a halt. This error typically surfaces when a user attempts to perform a control action—such as cancelling , closing , or approving —on a Purchase Order (PO) or a Blanket Release.