If the standard update doesn't work, turn the printer OFF, then press and hold the Print Screen and Power buttons simultaneously for a few seconds before releasing both.
Once you have obtained the fix file (typically an .hd or .exe file generated for your specific SN and CRUM), follow these steps to apply it: Connect your Samsung ML-2165 If the standard update doesn't work, turn the
Drag and drop the .hd firmware file onto the usbprns2.exe application (often provided with the fix). If the standard update doesn't work