Use the username Admin and leave the password field empty.
If local methods fail, you can send a backup of your Directory database to the Genetec Technical Assistance Center (GTAC) . They can reset the password and return the database to you. Security Hardening Tips genetec config tool default password free
When setting up or troubleshooting a Genetec Security Center system, finding the correct credentials for the Config Tool is often the first hurdle. For most standard installations, the default credentials for a fresh Genetec Config Tool setup are a username of and a blank password . Use the username Admin and leave the password field empty
This guide explores the various default passwords for Genetec hardware and software, how to reset them if they fail, and best practices for securing your system. Genetec Default Passwords by Device and Tool Security Hardening Tips When setting up or troubleshooting
Locate and change encrypted to false and set a new temporary password.
