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Look for or Other Devices . You will likely see "Generic Bluetooth Adapter" or "Unknown Device." Right-click the device and select Update driver . Choose "Browse my computer for drivers."
Double-click it and ensure the is set to Automatic . Summary of the Fix
In Device Manager, right-click the faulty device > > Details tab. Change the dropdown to Hardware Ids . You will see a string like USB\VID_1AB1&PID_XXXX .
If your is broken, follow this guide to get it fixed and back online. Why the Jieli BR17 Fails on Windows 10