When you see this message, the software is essentially telling you that the application cannot establish a handshake with the SQL database or the local data repository. Common Causes of the Configuration Error
Delete the contents of the Temp folder in your TecDoc user profile directory to force a fresh configuration read.
The user account running TecDoc does not have "Read/Write" access to the configuration folder. loading data failed check the configuration file tecdoc new
Which of TecDoc are you running (e.g., 1Q.2024, 4Q.2023)?
If you have recently updated to a "New" version of TecDoc, the database alias might be pointing to an obsolete version. When you see this message, the software is
Locate files named DSNConfig.ini , settings.xml , or dbconfig.ini .
To help you resolve this more quickly, could you share a bit more detail: Which of TecDoc are you running (e
TecDoc relies on a background SQL service. If this service is stopped, the configuration file will fail to load the data. Press Win + R , type services.msc , and hit Enter. Look for or SQL Server (SQLEXPRESS) .