: Stores ticket attachments in an AWS S3 bucket.
: Tracks activities performed by agents and users for accountability and security.
Newer plugins increasingly focus on integrating AI to assist support agents in daily tasks. osticket plugins list
: Integrates your help desk with an existing LDAP server or Active Directory for unified user management.
Automatically adds staff as collaborators when mentioned in a thread. : Stores ticket attachments in an AWS S3 bucket
: Adds an extra layer of security for staff logins. Popular Community & Third-Party Plugins
: Automatically routes tickets to the correct department based on content analysis. Where to Find and Download The most reliable sources for finding plugins include: Where can i find the list of plugins that i can download? : Integrates your help desk with an existing
Developed and maintained by the osTicket team, these plugins are considered stable and essential for modern help desk requirements like secure email and external authentication.
Embeds images and files directly in the ticket thread for quick viewing. Subticket Manager
Enhancing osTicket with plugins is a primary way to extend the functionality of this open-source help desk system without modifying its core code. Plugins are typically distributed as .phar files and installed by placing them in the /include/plugins directory of your osTicket installation.