: An "activation request in the wrong format" error often indicates a blocked internet connection. Switching to manual activation usually resolves this.
: If you cannot activate on a new machine, you may need to log into the Redgate Portal to remove a previous user or device to free up an allocation. Troubleshooting licensing and activation - SQL Prompt 9 sql prompt activation key
: If you have a legacy serial key or are using an older version, you can manually enter it by going to the SQL Prompt menu and selecting Serial Number > Enter Serial Number . : An "activation request in the wrong format"
: If your computer lacks an internet connection or blocks activation requests, you can use the Activate Manually button. You must copy an "activation request" from the software, paste it into the Redgate Manual Activation Page on a machine with internet access, and then paste the resulting "activation response" back into the software. Troubleshooting licensing and activation - SQL Prompt 9