The Hardware Information Does Not Match With Your Dongle Autodata Hot Updated May 2026

Run the program in and check the box Run this program as an administrator . Final Thoughts

Autodata relies on third-party drivers (usually SafeNet or Thales Sentinel) to verify the dongle. Go to the (Win + X).

Sometimes the software "remembers" an old hardware configuration. Run the program in and check the box

If a file like ndas.sys or vusbbus.sys has been flagged, restore it and add the Autodata folder to your . 5. Compatibility Mode

If there is a yellow exclamation mark, right-click and select . Compatibility Mode If there is a yellow exclamation

How to Fix "The Hardware Information Does Not Match With Your Dongle" in Autodata

If you are a mechanic or a DIY enthusiast using Autodata for vehicle diagnostics and repair manuals, encountering the error can be incredibly frustrating. This error typically triggers during startup, effectively "hot-locking" you out of the software. Run the program in and check the box

Alternatively, download the latest from the official Thales website. 3. Clear Registry Mismatches